Intense economic, competitive, and regulatory pressures required a radical transformation of United’s IT processes and governance. Leveraging interviews with United’s process owners, we delivered an end-to-end PPM solution, from strategic development through implementation. Acquity Group customized and implemented HP’s PPM software to give United’s business leaders a dashboard view of timeline, cost, allocation, and benefit streams across all portfolio initiatives. The result: reduced operational costs & waste, and greater collaboration between United’s divisions and resources.